Before you buy

Questions, answered.

Everything worth knowing before the bottle arrives. If yours isn’t here, write to us at info@sdsignature.com.

The fragrances

What size are the bottles?

One size across the range: 100 mL eau de parfum. Every bottle is the same format, so the only decision is which character is yours.

Are they for men or women?

Neither, on purpose. Each of the four is built around a feeling rather than a gender. Wear whichever one reads as you.

What do they smell like?

Secret Love stays close to the skin, warm and quiet. Beautiful Night opens bright and turns richer as the evening goes. After Midnight is the darkest of the four, dense and slow-moving. My Desire is soft, powdery and warmer the longer it is worn. Each product page describes the character in full.

What is in it?

The full ingredient list is printed on the carton of every bottle.

Where is it made?

Made and packed in New Jersey.

Are the batches limited?

Yes, the range is produced in limited batches. An item in your bag is not reserved until payment completes.

Wearing and keeping it

Where should I apply it?

Pulse points — wrists, neck, behind the ears. Don't rub your wrists together afterwards; it crushes the opening. Avoid contact with eyes, and let it dry before dressing, as fragrance is flammable until it does.

How long does it last?

It is eau de parfum throughout: the strength made to last through an evening rather than an afternoon. How long it stays also depends on your skin, the weather and how much you apply.

How should I store it?

Away from sunlight and heat, ideally back in its box. A bathroom windowsill is the quickest way to age a fragrance; a drawer is kinder.

Can I wear two of them together?

Yes. Apply the heavier one first and the lighter one over it, and keep to one spray of each so neither disappears.

Trying before you commit

Can I try it before I buy?

Not at the moment — we do not sell sample vials or include one with an order. What we do instead is take the bottle back: unopened and still sealed, it returns within 14 days of delivery.

What if I open it and it isn't for me?

Opened fragrance cannot be returned, for hygiene and safety reasons. The 14 days run from delivery either way, so if you are unsure, leave the seal on until you have decided.

Shipping

Where do you ship?

Within the United States only, by ground carrier.

Why not internationally, or to Alaska and Hawaii?

Fragrance is a regulated flammable liquid (UN1266) and cannot travel by air. That rules out Alaska, Hawaii, US territories and international addresses.

How long does delivery take?

Orders dispatch within 2 business days and travel 3–5 business days. We email tracking as soon as one leaves us.

How is it packed?

In a rigid box built to protect both the bottle and the fragrance inside it.

Returns

What is the return policy?

Unopened bottles in their original sealed packaging may be returned within 14 days of delivery. For hygiene and safety reasons, opened fragrance is not returnable.

Who pays return shipping?

You do. The bottle also has to reach us undamaged, so send it tracked — fragrance is fragile and a carrier that cannot prove delivery leaves us both stuck.

When do I get the money back?

Once the bottle reaches us and has been checked, the refund goes back to the original payment method within 5 to 10 business days. We cannot refund to a different card or as store credit.

How do I start a return?

Write to info@sdsignature.com with your order number, within 14 days of delivery, and we will take it from there.

Your account

Do you store my card details?

No. Card details are never stored by us. Payment is handled entirely by our payment provider and card numbers never reach our servers.

How do I turn on two-factor authentication?

Sign in, then go to Account and choose Security. It works with any authenticator app.

I have forgotten my password.

Use the reset link on the sign-in page and we will email you a way back in. The link expires in an hour and works once.

Still deciding?

Unopened bottles come back within 14 days of delivery. If you are between two, start with the one you keep returning to.

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